Customer Success Internship for a Native English Speaker

LoungeUp recrute !

Descriptif du poste

LoungeUp is searching for a new paid, full-time intern that speaks English on a native or near-native level, as well as a good level of French, for a duration of 6 months starting in January 2022.
As a Customer Success Intern at LoungeUp, you will work within the Customer Success team, made up of you and 4 Account Managers. You will be each of the Account Manager’s right hand man/woman, helping them with the important behind the scenes work that goes on when dealing with LoungeUp’s clients. If you are interested in learning more about client account managing and working in an agile company with the space to grow and improve your computing skills as well as your French, this is the internship for you.

You will be in charge of:

  • Creating Hotel Applications, email and SMS automated campaigns which make up the LoungeUp product offered to clients
  • Use of English and French to carry out the translation of important information such as press release notes
  • Helping the support team resolve client’s technical requests directly

That being said, LoungeUp is a fast moving company and therefore your role will evolve as the Customer Success team evolves. This means that your tasks may vary, and there is the opportunity for you to make the most of the job and leave your mark on the company.

Profil recherché

  • Attention to detail: you must be rigorous in your work and be good at checking over your tasks.
  • Initiative: being proactive will not only increase your enjoyment of your internship but will also benefit the company, we are constantly evolving our ways of working.
  • Organisation: you must be efficient in taking notes and keeping on top of all your tasks
  • Sociability: LoungeUp is a friendly and young company, with plenty of socials available to attend after work - it is an opportunity for you to really get involved.
  • A good level of spoken and written French
  • Spanish is a plus

Informations complémentaires

  • Type de contrat : Stage (6 à 6 mois)
  • Date de début : 01 janvier 2022
  • Lieu : Paris, France (75010)